@font-face{font-family:Jakarta;src:url('../fonts/regular.ttf') format('truetype');font-weight:400;font-display:swap}@font-face{font-family:Jakarta;src:url('../fonts/bold.ttf') format('truetype');font-weight:700;font-display:swap}
:root{--green:#105c49;--ink:#162f28;--muted:#6a7d75;--line:#e0e8e3;--paper:#f5f7f4;--yellow:#ebc361}
*{box-sizing:border-box}body{margin:0;color:var(--ink);background:var(--paper);font-family:Jakarta,Arial,sans-serif;font-size:14px;line-height:1.6}a{color:var(--green);text-decoration:none}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button,a,input,textarea,select,summary{outline-offset:4px}button{cursor:pointer}h1,h2,h3,p{margin:0 0 12px}h1{font-size:32px;letter-spacing:-1px;line-height:1.25}h2{font-size:20px;letter-spacing:-.4px}small{font-size:11px}.sidebar{width:256px;position:fixed;inset:0 auto 0 0;background:#fff;border-right:1px solid var(--line);display:flex;flex-direction:column;padding:30px 16px 16px}.brand{display:flex;align-items:center;gap:12px;color:var(--ink);font-size:21px;font-weight:700;line-height:1.2}.brand:hover{text-decoration:none}.brand img{width:44px;height:44px}.brand small{display:block;margin-top:7px;font-size:10px;letter-spacing:3px;color:var(--muted)}.sidebar .brand{padding:0 8px 28px}.nav-label,.eyebrow{font-size:10px;font-weight:700;letter-spacing:2px;color:var(--green);margin-bottom:12px}.nav-label{padding-left:12px;color:#87978e}.sidebar nav{overflow:auto;flex:1}.sidebar nav a{display:block;padding:10px 14px;border-radius:8px;margin:3px 0;color:#5d7167;font-size:13px}.sidebar nav a:hover{background:#f1f6f2;text-decoration:none}.sidebar nav a.active{background:#e7f0e9;color:var(--green);font-weight:700;border-left:3px solid var(--green)}.sidebar-footer{font-size:10px;padding:15px 12px 0;border-top:1px solid var(--line);color:var(--muted)}.workspace{margin-left:256px}.topbar{height:78px;background:#fff;border-bottom:1px solid var(--line);padding:0 36px;display:flex;align-items:center;justify-content:space-between;gap:20px}.console-label{font-size:12px;font-weight:700}.status-dot{display:inline-block;width:7px;height:7px;border-radius:50%;background:#4c9773;margin-right:9px}.user-menu{display:flex;gap:18px;align-items:center;font-size:12px}main#main{padding:34px 36px;max-width:1780px;margin:auto}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:24px;margin-bottom:26px}.page-heading p{color:var(--muted);max-width:690px;margin:8px 0 0}.actions,.row-actions{display:flex;gap:8px;flex-wrap:wrap;align-items:center}.button{border:1px solid transparent;padding:11px 17px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-size:12px;font-weight:700;border-radius:9px;line-height:1.5;white-space:nowrap}.button:hover{text-decoration:none;filter:brightness(.97)}.primary{background:var(--green);color:#fff}.secondary{border-color:var(--line);background:#fff;color:var(--ink)}.subtle{background:transparent;color:var(--green)}.light{background:#f2f5e7;color:var(--green)}.small{padding:6px 10px;font-size:11px}.full{width:100%}button:disabled{opacity:.6;cursor:wait}.panel{padding:24px;background:#fff;border:1px solid var(--line);border-radius:14px;margin-bottom:20px}.welcome-banner{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:30px 34px;background:#173f34;border-radius:16px;color:#fff;margin-bottom:26px}.welcome-banner .eyebrow{color:#b5d0b5}.welcome-banner h2{font-size:25px;font-weight:400;margin:0}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin:24px 0}.stat{padding:22px;background:#fff;border-radius:12px;border:1px solid var(--line);display:flex;flex-direction:column;gap:16px}.stat span{color:var(--muted);font-size:12px}.stat strong{font-size:29px;line-height:1.15;overflow-wrap:anywhere}.distribution{display:flex;gap:14px;flex-wrap:wrap}.distribution>div{padding:12px 18px;background:var(--paper);border-radius:8px;display:flex;gap:22px}.filters{display:flex;gap:16px;flex-wrap:wrap;align-items:end;padding:18px}.filters>div{flex:1;min-width:140px}label{display:block;font-size:12px;font-weight:700;margin-bottom:7px}input,select,textarea{border:1px solid #cfdbd3;border-radius:8px;padding:11px 12px;width:100%;color:var(--ink);background:white;min-width:0}input:focus,textarea:focus,select:focus{outline:2px solid #74a68d;border-color:transparent}input[type=checkbox]{width:20px;height:20px;accent-color:var(--green)}textarea{resize:vertical}form>.button{margin-top:16px}.filters .button{margin-top:0}.field{margin-bottom:20px}.table-panel{padding:0;overflow:hidden}.table-heading{padding:20px 22px;display:flex;justify-content:space-between}.table-heading span{font-size:12px;color:var(--muted)}.table-scroll{overflow:auto}table{border-collapse:collapse;width:100%;font-size:12px}th{padding:13px 18px;text-align:left;color:#74857c;background:#f8faf7;border-block:1px solid var(--line);font-size:10px;letter-spacing:.5px;white-space:nowrap}td{padding:18px;border-bottom:1px solid #edf1ec;max-width:320px;overflow-wrap:anywhere;vertical-align:top}tbody tr:hover{background:#fbfcfa}.badge{display:inline-block;padding:4px 9px;border-radius:6px;background:#edf3e9;color:#376347;font-size:11px;font-weight:700;white-space:nowrap}.pagination{display:flex;justify-content:space-between;align-items:center;padding:16px 22px;color:var(--muted);font-size:12px}.pagination>div{display:flex;gap:8px}.empty-state{text-align:center;padding:64px 20px;background:#fff;border:1px dashed #cddbd0;border-radius:14px}.empty-state p{color:var(--muted)}.empty-symbol{margin:0 auto 18px;border-radius:50%;width:48px;height:48px;background:#edf3e9;display:grid;place-items:center;font-size:22px}.record-detail{min-width:105px}.record-detail summary,.upload summary{cursor:pointer;color:var(--green);font-size:11px}.record-detail[open]{min-width:280px;max-width:440px}.record-detail dl{max-height:390px;overflow:auto}.pre-wrap{white-space:pre-wrap;overflow-wrap:anywhere}dl{margin:16px 0}dt{font-size:10px;letter-spacing:.5px;color:var(--muted);margin-top:14px}dd{margin:3px 0 0;font-size:13px}dd:empty:after{content:"—"}.edit-grid{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(0,1fr);gap:24px;align-items:start}.context-panel{max-height:75vh;overflow:auto}.form-actions{display:flex;gap:12px;margin-top:24px}.back-link{display:inline-block;margin-bottom:20px;font-size:12px}.ticket-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px;align-items:start}.message{padding:22px;background:#fff;border:1px solid var(--line);border-radius:14px;margin-bottom:16px}.message.internal{background:#fff9e9;border-color:#eee0b2}.message-meta{display:flex;justify-content:space-between;gap:15px;font-size:12px;margin-bottom:15px}.message-meta span{color:var(--muted);font-size:10px}.attachments{display:flex;gap:12px;flex-wrap:wrap;font-size:12px;margin-top:14px}.upload{margin-top:18px}.upload form{margin-top:15px}.ticket-grid aside form{border-bottom:1px solid var(--line);padding-bottom:18px;margin-bottom:18px}.ticket-grid aside form:last-child{border:0;margin:0;padding:0}.ticket-grid select{margin-top:0}label:not(:first-child){margin-top:18px}.alert{padding:14px 18px;border-radius:10px;margin-bottom:22px;font-size:13px}.success{background:#e7f3e8;border:1px solid #bdddc1}.error,.validation-summary-errors{background:#fff0ed;color:#8e342c;border:1px solid #efd1ca}.validation-summary-errors{padding:10px;border-radius:8px;margin-bottom:20px;font-size:12px}.validation-summary-valid{display:none}.auth-body{background:radial-gradient(ellipse at top right,#d8e5da,transparent 60%),#edf1e9}.auth-main{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:30px}.auth-card{width:100%;max-width:450px;background:#fff;padding:42px;border-radius:20px;box-shadow:0 18px 60px #16392a0c;border:1px solid #e2e9df}.auth-card .brand{margin-bottom:40px}.auth-card h1{font-size:39px;letter-spacing:-1.7px}.auth-card .muted{font-size:13px;margin-bottom:25px}.muted,.auth-note{color:var(--muted)}.auth-note{font-size:11px;text-align:center;margin-top:24px}.auth-card form+.button{margin-top:15px}.auth-card form button{margin-top:24px}.auth-card input{padding:13px}.page-footer{font-size:11px;color:var(--muted);padding:10px 36px 24px}
.table-panel table{min-width:1000px}.table-panel th:first-child,.table-panel td:first-child{min-width:140px}.table-panel td{min-width:110px}
@media(max-width:1180px){.sidebar{width:220px}.workspace{margin-left:220px}.stats{grid-template-columns:repeat(3,minmax(0,1fr))}.ticket-grid{grid-template-columns:minmax(0,1fr) 260px}main#main{padding:28px 24px}.topbar{padding:0 24px}}@media(max-width:850px){.sidebar{position:relative;width:100%;padding:16px}.sidebar .brand{padding:0 0 18px}.nav-label,.sidebar-footer{display:none}.sidebar nav{display:flex;gap:5px;overflow:auto}.sidebar nav a{white-space:nowrap;margin:0}.workspace{margin:0}.topbar{height:auto;min-height:65px;flex-wrap:wrap;padding:14px 20px}.user-menu{font-size:10px;gap:8px}.stats{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-grid,.edit-grid{grid-template-columns:1fr}.context-panel{max-height:none}.welcome-banner{align-items:start;flex-direction:column;padding:24px}.page-heading{align-items:start;flex-direction:column}h1{font-size:28px}.auth-card{padding:30px}.message-meta{flex-direction:column;gap:4px}}@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}